Help Desk

Finding the advice you need can prove frustrating and time consuming, what seemed like a minor issue can often take several hours and numerous phone calls to resolve.

Signing up to the HCL help desk gives you access to ad hoc customs advice as and when you need it via a single point of contact, leaving you free to concentrate on running your business.

In addition, as a subscriber to the help desk you will also receive mail-outs advising you of any changes in Customs legislation that may affect your business.

With fees charged on a retainer type arrangement, and starting from as little as £300 per quarter (subject to usage), the HCL help desk provides an affordable solution for any business seeking quick and easy access to professional customs advice

Latest News

EU-India Free Trade Agreement;

Talks are ongoing between the EU and India to finalise the terms of a bilateral free trade agreement, which is expected to come into effect sometime during 2013

EU Commission Challenged on
Anti Dumping Duty;

The validity of ADD regulations issued by the Commission in respect of ex China/Vietnam leather upper footwear are to be subject to a legal challenge. Importers who paid ADD on footwear imported between 2007 and the expiry of the measures in March 2011 may wish to consider lodging 'holding' claims with HMR&C to protect their position.

EU-Vietnam Free Trade Agreement
Talks Begin;

Initial talks have taken place between the EU and Vietnam regarding the potential for a bilateral free trade agreement. Discussions are very much at an early stage, and the provisional target for implementation appears to be 2015.

Pakistan Tariff Concessions
Still to be Resolved;

Ongoing debates regarding quota levels are delaying the issue of an EC Regulation in respect of the seventy-five ex Pakistan commodities that have been granted duty free access into the EU. The measures, which will come into force retrospectively from 1st January 2012 as and when the regulation is issued, have initially been set for a two year period, expiring on 31st December 2013.

EU Initiates ADD Investigation on Ceramics;

The Commission has concluded that there is sufficient evidence to warrant an investigation into sales to the Community of ceramic tableware and kitchenware originating in China. This follows complaints from EU producers that such goods are being exported to the Community at artificially low prices.